Your bill Explained

Bill Explained

All our water connections are metered and are read once a year in November and December. The bills are then processed and are sent out to the members in January/February. For the scheme to maintain a quality assured service it is important that members pay their water bills promptly to contribute to the costs of the scheme. Presently the scheme offers a 10% discount on bills that are paid in full before the due date at the end of March

Under the equity and fairness agreement of 2018 all domestic consumers on the Callow Lake Group Water Scheme receive a free allowance of 160m3 (160,000 litres) of water per year. All other water consumed above this amount is charged at €1.00 per m3 (1000 litres).

All land and commercial consumers are charged €1.00 per m3 (1000 litres).

It is recommended that all consumers make sure that they conserve water. Firstly, to reduce the impact on climate change and secondly to try to stay within their free allowance and reduce charges.

There are several different payment options to pay
your water bills.

1.The easiest way to pay is to login to our website www.callowwater.ie All you need is a debit or credit card and your account number.

2. You can also telephone the office at 087 0693072 between the hours of 9.30 a.m. to 12.30 p.m. Monday to Friday and pay over the phone.

It is very important that you bring your bill with you when you are making a payment.

3.You can pay by cash only at your local Post Office or cash or cheque at any AIB bank.
Just bring along your water bill and the teller will scan the bottom section of your water bill which will be stamped and returned as your receipt.

4. You can send a cheque made payable to Callow Water along with the completed bank giro slip
attached to the bottom of the bill to Callow Water, Carn, Callow, Foxford, Co. Mayo, F26 C850.

5. You can transfer payments from your own account directly into our account using an Electronic Fund
Transfer.

You will need the follow details to pay via EFT:

Your 6 digit Account Number

Our Bank Details

IBAN: IE21 AIBK 937266 02975185

SWIFT / BIK: AIBKIE2D

What our customers have to say

“During the recent annual water meter reading, I was informed that I had a leak which had increased my water bill substantially. The scheme assisted me in finding the leak and once I had it repaired, they informed me that I could avail of a leak allowance. Excellent customer service!! I have found that since this committee employed their new manager that the service has been exceptional in all my dealings with them”

Cathal Hennelly

“Since we started getting our water from Callow Water in recent years there has been a huge improvement in the supply and quality of the water, and we are very satisfied with the service”

John Doyle

We are in a very elevated area of the scheme and have occasionally suffered with water pressure problems. The recent installation of a new water booster station in our area has now resolved the issue and we are very happy with our consistent pressurised water supply and our water quality.

Your bill Explained